Frequently Asked Questions
Everything you need to know about your Ridgeline experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, Ridgeline is committed to ethical fashion. We use organic cotton, recycled polyesters, and partner only with factories that meet fair labor standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window where changes can be made. Please contact our support team immediately for assistance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), as well as PayPal, Apple Pay, and interest-free installment plans through Klarna.